Deer Valley Resort Winter Comment Card

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2. How likely are you to recommend Deer Valley Resort to a friend, family member or colleague?
3. Skiing Experience
3. Skiing ExperienceExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Mountain staff
Lift lines
Grooming
Mountain signs
Mountain Host tour
Friendliness of staff
Overall ski experience
4. Lift Tickets
4. Lift TicketsExcellent 5Good 4Average 3Below Average 2Poor 1Not Applicable
Greeting
The various ticket options and programs were clearly explained
Staff was informative and friendly
Overall experience
Overall value
5. Rental Shop
5. Rental ShopExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Greeting was prompt and friendly
Sales staff was informative and friendly
Quality of equipment met expectations
Technician staff was informative and friendly
Overall experience
6. Childcare
6. ChildcareExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Check-in process
Staff was informative and friendly
Daily schedule information received was complete and easy to understand
8. Ski School
8. Ski SchoolExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Reservation process
Lesson check-in process
Staff was informative and friendly
Instructor was professional and friendly
Instruction was helpful
10. Please select all the restaurants you dined at during your stay.
Empire Canyon Grill
Empire Canyon GrillExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Overall service
Overall food quality
Value for the price
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Silver Lake Restaurant
Silver Lake RestaurantExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Overall service
Overall food quality
Value for the price
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Snow Park Restaurant
Snow Park RestaurantExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Overall service
Overall food quality
Value for the price
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Lunch at Royal Street Cafe
Lunch at Royal Street CafeExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
The reservation process was prompt and courteous
Upon arrival, you were greeted promptly and felt welcome
Your server was knowledgeable and helpful regarding the menu items
Your server was attentive and friendly
Your food met expectations for flavor and presentation
Your food was served in a timely manner
Your experience with us was a good value for the price
Rate your overall experience with us
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Deer Valley Grocery - Cafe
Deer Valley Grocery - CafeExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Overall service
Overall food quality
Value for the price
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Fireside Dining
Fireside DiningExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
The reservation process was prompt and courteous
Upon arrival, you were greeted promptly and felt welcome
Your server was knowledgeable and helpful regarding the menu items
Your server was attentive and friendly
Your food met expectations for flavor and presentation
Your food was served in a timely manner
Your experience with us was a good value for the price
Rate your overall experience with us
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The Mariposa
The MariposaExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
The reservation process was prompt and courteous
Upon arrival, you were greeted promptly and felt welcome
Your server was knowledgeable and helpful regarding the menu items
Your server was attentive and friendly
Your food met expectations for flavor and presentation
Your food was served in a timely manner
Your experience with us was a good value for the price
Rate your overall experience with us
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Seafood Buffet
Seafood BuffetExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
The reservation process was prompt and courteous
Upon arrival, you were greeted promptly and felt welcome
Your server was knowledgeable and helpful regarding the menu items
Your server was attentive and friendly
Your food met expectations for flavor and presentation
Your food was served in a timely manner
Your experience with us was a good value for the price
Rate your overall experience with us
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Dinner at Royal Street Cafe
Dinner at Royal Street CafeExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
The reservation process was prompt and courteous
Upon arrival, you were greeted promptly and felt welcome
Your server was knowledgeable and helpful regarding the menu items
Your server was attentive and friendly
Your food met expectations for flavor and presentation
Your food was served in a timely manner
Your experience with us was a good value for the price
Rate your overall experience with us
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EBS Lounge
EBS LoungeExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Overall service
Overall food quality
Value for the price
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11. Other Services
11. Other ServicesExcellent
5
Good
4
Average
3
Below Average
2
Poor
1
Not
Applicable
Basket Check
Parking
Restrooms
Ski storage
Lodging Reservations
Signatures stores
Deer Valley Etc.
NextGen DV
13. How did you hear about us?
14. Contact