Deer Valley Resort Winter Comment Card

2. How likely are you to recommend Deer Valley Resort to a friend, family member or colleague?

Very Likely 10	9	8	7	6	Neutral 5	4	3	2	Not likely at all 1
Very Likely 10	9	8	7	6	Neutral 5	4	3	2	Not likely at all 1

3. Skiing Experience

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Mountain staff	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Lift lines	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Grooming	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Mountain signs	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Mountain Host tour	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Friendliness of staff	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall ski experience	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

4. Lift Tickets

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Greeting	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
The various ticket options and programs were clearly explained	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Staff was informative and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall experience	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall value	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

5. Rental Shop

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Greeting was prompt and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Sales staff was informative and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Quality of equipment met expectations	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Technician staff was informative and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall experience	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

6. Childcare

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Check-in process	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Staff was informative and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Daily schedule information received was complete and easy to understand	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

8. Ski School

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Reservation process	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Lesson check-in process	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Staff was informative and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Instructor was professional and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Instruction was helpful	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

10. Please select all the restaurants you dined at during your stay.

• Empire Canyon Grill
• Silver Lake Restaurant
• Snow Park Restaurant
• Royal Street Cafe - Lunch
• Deer Valley Grocery ~ Cafe
• Fireside Dining
• The Mariposa
• Seafood Buffet
• Royal Street Cafe - Dinner
• The Brass Tag
• EBS Lounge
• Goldener Hirsch
• Other Please enter an 'other' value for this selection.

Empire Canyon Grill

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall service	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall food quality	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

Silver Lake Restaurant

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall service	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall food quality	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

Snow Park Restaurant

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall service	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall food quality	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

Lunch at Royal Street Cafe

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
The reservation process was prompt and courteous	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Upon arrival, you were greeted promptly and felt welcome	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was knowledgeable and helpful regarding the menu items	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was attentive and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food met expectations for flavor and presentation	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food was served in a timely manner	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your experience with us was a good value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Rate your overall experience with us	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

Deer Valley Grocery - Cafe

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall service	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall food quality	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

Fireside Dining

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
The reservation process was prompt and courteous	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Upon arrival, you were greeted promptly and felt welcome	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was knowledgeable and helpful regarding the menu items	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was attentive and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food met expectations for flavor and presentation	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food was served in a timely manner	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your experience with us was a good value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Rate your overall experience with us	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

The Mariposa

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
The reservation process was prompt and courteous	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Upon arrival, you were greeted promptly and felt welcome	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was knowledgeable and helpful regarding the menu items	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was attentive and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food met expectations for flavor and presentation	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food was served in a timely manner	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your experience with us was a good value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Rate your overall experience with us	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

Seafood Buffet

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
The reservation process was prompt and courteous	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Upon arrival, you were greeted promptly and felt welcome	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was knowledgeable and helpful regarding the menu items	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was attentive and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food met expectations for flavor and presentation	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food was served in a timely manner	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your experience with us was a good value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Rate your overall experience with us	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

Dinner at Royal Street Cafe

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
The reservation process was prompt and courteous	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Upon arrival, you were greeted promptly and felt welcome	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was knowledgeable and helpful regarding the menu items	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was attentive and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food met expectations for flavor and presentation	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food was served in a timely manner	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your experience with us was a good value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Rate your overall experience with us	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

The Brass Tag

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
The reservation process was prompt and courteous	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Upon arrival, you were greeted promptly and felt welcome	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was knowledgeable and helpful regarding the menu items	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was attentive and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food met expectations for flavor and presentation	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food was served in a timely manner	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your experience with us was a good value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Rate your overall experience with us	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

EBS Lounge

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall service	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Overall food quality	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

Goldener Hirsch

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
The reservation process was prompt and courteous	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Upon arrival, you were greeted promptly and felt welcome	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was knowledgeable and helpful regarding the menu items	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your server was attentive and friendly	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food met expectations for flavor and presentation	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your food was served in a timely manner	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Your experience with us was a good value for the price	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Rate your overall experience with us	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

12. Other Services

Space Cell	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Basket Check	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Parking	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Restrooms	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Ski storage	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Lodging Reservations	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Signatures stores	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Deer Valley Etc.	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
NextGen DV	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable
Shades of Deer Valley	Excellent 5	Good 4	Average 3	Below Average 2	Poor 1	Not Applicable

14. How did you hear about us?

• Returning guest
• Park City Chamber & Visitors Bureau
• Advertisement
• Article
• Internet
• Deer Valley website
• Website Advertisement
• Word of mouth
• Travel agent/Tour operator
• Other Please enter an 'other' value for this selection.

15. Contact

• I would like to be contacted regarding my responses
• Please add me to your email list
• Please add me to your mailing list

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• Manual Input